Service & Repairs


Dear Customers & Friends

For the health, safety and well-being of our customers, employees and communities, we are temporarily closing our shop front

Sorry for any delays, we are now mostly working remotely, our warehouse and spares department are currently open and shipping but due to staffing restrictions and high volume of orders things are running a little slower than usual and we are not able to come back to you with answers as quickly as we normally would. Most orders will be dispatched Mon, Tues, Thurs & Fri whilst Carriers still operate. Our sales team can only be contacted via email at this time

Please bear with us at this difficult time and we encourage everyone to remain indoors and stay safe


Tel - 01522 521841        
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday Closed


At the rear of our store is our sewing machine service and repair centre. This is staffed by our factory trained certified service and repair engineers. Between them they have over 65 years of experience!

We have attended training courses with top manufactures including Bernina, Brother, Elna, Janome, Pfaff, Singer, Toyota etc and are Authorized to carry out all service and repair work.

Our service and repair centre allows us to support you with your machine over its full life time. Generally the manufacturers recommend that machines are serviced every 1 to 2 years to keep them in best working order.

In recognition of our engineers skills and competency we have been named as an official Brother warranty service repair centre. This means that if you own a Brother Sewing Machine, its within its guarantee period and it has an issue we can repair it onsite free of charge thus avoiding needing to send the machine back to Brother.

Not only can we repair the new modern machines we also Specialise in old Swiss Bernina & Elna, German Pfaff & Swedish Husq Viking, Frister Rossmann, Alfa, Jones, Newhome and many more branded makes

We carry thousand of branded/genuine parts from the top manufacturers for a quicker turn around (Normally within 10 days) on repairs in our fully equipped workshop

Education Establishments ring or email for discounted service rates

If you have any problems with your sewing machine, we can help diagnose the problem

If you have difficulties getting into the store, we can discuss the possibility of collection.

please give us a call on 01522 521841


Bernina Swiss Sewing Machine Strip down for Servicing and Electronic fault finding and repairing to the main power supply PCB


 Official Brother warranty service & repair centre, Full strip down while servicing a Brother V3 Embroidery Machinecouling-sewing-machine-brother-service-and-repairs.jpg