Delivery & Returns

Shipping

We ship to just about all UK address and Most of EU Plus USA, Australia, New Zealand & Canada. Note that there are restrictions on some products, and Sewing Machines, Overlockers, Sewing Cabinets & Large Items cannot be shipped to international destinations.

When you place an order, we will normally pack and send within one working day and delivery time in the UK 1-2 working days everywhere else 5-10 Days.

UK - FREE NEXT DAY - Sewing Machines, Overlockers UK MAIN LAND ONLY (if in stock)

UK - Sewing Cabinets will be delivered direct from Horn UK & can take upto 28 days  

UK - Please also note that the shipping costs are only FREE to UK mainland on orders over £15.00 unless free shipping is stated on the item page, Orders below this will have a rate of £2.99 added

INTERNATIONAL - £4.50 Shipping charge on orders below £40.00 & orders over this will be Tracked or Signed £14.99 

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund.


You should expect to receive your refund within one weeks after the item being received by use, its always best to us a tracked service.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.