Increased online shopping and the ongoing COVID restrictions mean that all delivery companies are still experiencing exceptionally high volumes with some backlogs in many depots creating some delays in.
Covid-19 Update – 31/12/20
Hi, thank you for your patience at this difficult time, please find updated details for our shop as we are now in tier 4 restrictions in this area
Tel. 01522 521841 Email - email@example.com
Open for Click & Collect and Phone Lines 10am - 4pm Monday, Tuesday, Thursday, Friday & Saturday
Sewing Machine Service & Repairs Drop off/Collection
For anyone needing their machine servicing or repairing, please note this could take up to 2 weeks. You will need to bring your machine complete with foot control, cable, foot and bobbin case. At this time, we ask can you also include a brief note of the issue, as well as your details - name, address and phone number. Please ring the bell at the shop door and you will be asked to place the machine on the floor just inside the door adhering to the distancing measures whilst a member of staff prepares a receipt for you.
Our online orders will be operating as normal, Machines ordered before 1pm will be dispatched same day if in stock, Parts & Accessories 1 working day (Monday – Friday)
Machine Demonstrations are not available at this time due to the government tier 4 restrictions now in place in this area, if you purchase a machine in the lockdown period you will still be entitled to free tuition at a later date
Lastly for the safety of our staff and others, we kindly ask that if you or any member of your immediate family are displaying symptoms of coronavirus please do not visit our premises at this time.
Thank You and Stay Safe.
Couling Sewing Machines