We ask if you could Please keep wearing a face covering in our store if you can.
Although the legal requirement to wear a face covering in England ends on 19 July, the government expects and recommends that people continue to wear a face covering in crowded and enclosed spaces.
So we’re encouraging our customers, to continue wearing face coverings if you can.
We’re keeping enhanced hygiene, cleaning and safety measures in place
As before, you’ll find sanitiser at the store entrance. The screens at the checkout are staying as well. To prevent overcrowding please check before entering.
We are Open 9am - 4pm
(Closed Wednesday and Sundays)
Online orders will be operating as normal, Machines ordered before 1pm will be dispatched same day if in stock, Parts & Accessories 1-2 working days (Monday – Friday)
Web or Phone Click & Collect available
Tel. 01522 521841 Email - firstname.lastname@example.org
Machine Sales & Demonstrations
For anyone interested in purchasing a new machine you will need to ring and make an appointment prior to arrival so that we can ensure that you do not have to wait too long to be served. Please take the opportunity to browse our website prior to your visit so as to give yourselves an idea of your choice. We can take a machine or two down from the shelf for a quick demonstration and for the time being these will not be the in-depth demonstration that you have been used to, you will be seated be hide a clear protective screen.
Service & Repairs
For anyone needing their machine repairing, please note this could take a 2 week turnaround. You will need to bring your machine complete with foot control, cable, foot and bobbin case. At this time, we ask can you also include a brief note of the issue, as well as your details - name, address and phone number. You will be asked to place the machine on a table and then step back adhering to the distancing measures whilst a member of staff prepares a receipt for you.
Lastly for the safety of our staff and others, we kindly ask that if you or any member of your immediate family are displaying symptoms of coronavirus please do not visit our premises at this time.
Thank You and Stay Safe.
Couling Sewing Machines